5 Benefits of VOIP For Small Businesses

Small business owners need all of the help they can get, especially when it comes to business services such as IT, printing and telephony, which can get very expensive. With the budget that many small business owners have today, an IT department can be out of the question and printing document after document every day can become incredibly costly. This is why many small business owners have turned to managed IT and managed print services and why they are looking into Voice over Internet Protocol (VoIP).

What Is Voice over Internet Protocol (VoIP)?

You might be wondering just what (VoIP) and how it can benefit your business. That’s an important question that we are going to answer for you here today. Voice over Internet Protocol (VoIP) is a phone system that enables you to make and receive calls using a broadband internet connection. This is in place of an analog phone line which can be costly, especially for small business owners trying to grow their companies. VoIP works by converting sound into digital packets which can be transferred through the internet just like an email. 

Now that you understand what VoIP is, let’s take a look at some of the benefits of using VoIP for small business.

5 Benefits Of VOIP For Small Businesses

Multi-Functional – VoIP offers users the ability to make and receive calls, instant messaging, teleconferencing, video conferencing, voicemail, fax and more.

Cost-Effective – VoIP is much more cost effective than traditional analog telephone service, especially when making international calls. Other ways VoIP can save your small business money is by enabling you to take your office extension anywhere you go, by eliminating the need for separate data and phone networks and by eliminating the need for employees to travel as often when they can using VoIP’s teleconferencing and video conferencing capabilities.

Automated Assistance – you can automate your VoIP system to answer basic questions about your business after hours or when your employees are on other lines.

Secure – VoIP is much more secure than analog telephone service as VoIP uses encryption protocols which are designed specifically to secure your messages and data.

Increased Productivity – your employees will become much more productive when using VoIP as it can eliminate ‘phone tag’ by ringing multiple lines to ensure that customers, vendors and other employees can contact the person or department they are trying to reach much more effectively and efficiently.

Contact Join-IT to learn more about the benefits of Voice over Internet Protocol (VoIP) services for your business, contact Join-IT today!

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