Blazing-Fast IT Support in Elstree: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Businesses, Will Yours Be Next?
IT Support for Elstree
Elstree studios attract global brands, yet most local firms run lean teams where downtime hurts fast. Join IT provides managed IT support that keeps SMEs, creative agencies and professional practices productive without the overhead of an internal department. Our Borehamwood help-desk is ten minutes away, so site visits happen quickly when hardware fails or connectivity drops.
Everything taken care of, from system monitoring to security updates. You focus on business growth. We handle the IT.
Remote IT Support:
Expert IT assistance, no matter where you are. From system monitoring to security updates, we keep your business running smoothly—fully remote, fully reliable.
Co-Managed IT Support:
Already have an IT team? We seamlessly work alongside them, filling in the gaps and adding expert support wherever it’s needed.
Ad-Hoc IT Support:
Support when you need it, no long-term contracts. Whether it’s troubleshooting or a major project, we step in when you need an extra hand.
Got a question?
Have a question or need support? Fill out the form below, and our team will get back to you promptly!
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
We don’t do guesswork. We build security that makes sense for your business, keeps data safe and gives you full control over your systems.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
Office365 Services
Boost efficiency and collaboration with Microsoft 365. This secure, scalable solution keeps teams connected—whether in the office or remote. Access cloud-based tools like Teams, SharePoint, and OneDrive for seamless communication and real-time collaboration. Work from any device, anywhere, with advanced security and automatic update
Security & Vulnerability Scanning
Join-IT provides comprehensive security and vulnerability scanning to detect, assess, and resolve threats before they impact your business. Our proactive approach ensures robust protection through continuous monitoring, risk analysis, and patch management. Stay secure with cutting-edge solutions that safeguard your systems, data, and networks against evolving cyber threats.
“Streamline Your Business with Expert IT Support!”.
→ Let us handle your IT needs while you focus on growing your business.
What to Expect From Us
Comprehensive Managed Services
Remote Monitoring and Maintenance: Agents track servers, PCs and network gear 24/7, applying patches outside office hours to avoid disruption.
Cyber Security Stack: Endpoint protection, phishing simulations and managed firewall policies guard data against ransomware and insider threats.
Fast, Friendly Help-Desk
Users log tickets by phone, email or portal. Average response time is under ten minutes, and eight out of ten issues close remotely within the hour. Where remote repair is impossible, an engineer attends on site with pre-configured loan equipment that keeps staff working while permanent fixes are applied.
Microsoft 365 & Cloud Management
From Teams Voice roll-outs to SharePoint migrations, our specialists unlock collaboration features that many businesses already pay for but rarely exploit. We configure retention policies and multi-factor authentication to keep regulators and insurers happy.
Project Delivery Without Hidden Fees
Hardware refreshes, Wi-Fi upgrades and office moves are scoped, costed and scheduled by a PRINCE2 practitioner. Clients receive fixed-price statements of work, avoiding budget creep.
Compliance & Sustainability
Join IT’s processes align with ISO 27001 and Cyber Essentials Plus, providing documented evidence for insurers and auditors. We also offer WEEE-compliant disposal of end-of-life equipment, supplying asset tags and certificates of destruction so directors can demonstrate environmental responsibility alongside robust cyber security.
Why Elstree Businesses Choose Join IT
- Local callouts within a one-hour travel radius.
- Direct access to senior engineers—no scripted triage.
- Plain-English reporting so directors see ROI, not jargon.
- Our monthly dashboard tracks ticket volumes, patch compliance and security incidents, letting stakeholders spot trends early.
Many outsourced IT support companies take a one-size-fits-all approach, but we know that real progress comes from solutions tailored to your business.
At Join IT, we keep things straightforward: no hidden fees, no unnecessary add-ons—just reliable, customised support. Our priority is the strength of your IT infrastructure, ensuring your business runs smoothly and efficiently.
Why Businesses in Elstree Work with Join-IT
Book Your Audit Today
A free audit benchmarks your current estate, unearths Shadow IT risks and proposes quick wins. Sign our straightforward support agreement, and onboarding begins the same week: agent install, backup validation and welcome training for staff.
Start a conversation online or call on 0203 468 8180 to arrange a no-cost consultation. Join IT keeps Elstree businesses online, secure and ready for the next deadline.
95
Support Tickets answered within 15 minutes
200+
Clients Supported
1500
Users Supported
Customer Reviews
“Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.”
Kadeem KandekoreHatTech Business Centre
“Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received.
Alan KittleFounder, Kittle Group
Can't recommend the service more.”
“We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customized solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.”
Luke LowrieGenetech Pharmaceuticals
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