With more than 20 years of experience in the world of corporate IT under our belts, we have recognized four key pillars that successful large businesses focus on in order to see growth and success. It’s become our passion and our daily joy to translate these pillars into principles that can work for businesses on a smaller scale. It’s also how we achieve cost savings and optimised IT environments for every single client we work with.
How we work
CONTINUOUS IMPROVEMENT
It’s never the right time to rest on your laurels, but do you even know what’s next on your roadmap? We support small businesses in bettering the way the organisation works, making smart suggestions for improvements and growth.
CHANGE MANAGEMENT
New employees, new products, global events that are out of your control… anything could happen, and your business needs to be able to roll with the punches. We support you in taking control of how you manage any transformation.
OPERATIONAL RESILIENCY
What would happen if you lost access to your critical IT services today? Could you function or would your business screech to a halt? From small mistakes to business-wide crises, we shore up your defences so you’re ready for anything.
CYBER-SECURITY
Do you know how secure your IT systems are? Cyber-security and information leakage is one of the largest threats for today’s companies, and most businesses aren’t even aware of their risks. Hand over responsibility to us, and we’re always two steps ahead.
SUPPORT
We continuously support you with maintenance and advice moving forward.
MEET
We will meet with you regularly to get to know your organisational needs.
REVIEW
We will review what you already have with a simplicity mindset.
OFFER
We then offer suggestions for reducing risk, costs and complexity.
GROW
We sanitise your company to grow and scale intelligently from this point.
WHY Join IT ARE DIFFERENT?
What enters your mind when you hear the words “IT Support” and “Managed Services”?
If it’s visions of sitting on hold, being guaranteed a call back within 1-2 business days, feeling overcharged and frustrated, or like you don’t fully understand what you’re getting for your money… it’s time to make a change.
At Join IT, we’re redefining all of those negative associations towards IT support for today’s businesses. Our staff are dedicated, communicative, transparent, and wholly focused on understanding how you operate. We are the IT support team at the end of the hall, but outsourced, ready to scale up and down as you need us. We walk into a room, and walk out having saved you stress and money and offered you value in return.
Whether it’s improving communications, streamlining how your operations run, or drilling down into the way your data is secured, we continually evaluate your business behind the scenes with a view to optimization.
That means three things: One, that you can rest assured everything is working the way that it should, two, that we’ve implemented a scalable methodology for improvement, and three, that you’re covered in terms of security, retaining full visibility and control as a business.
ABOUT Join ITGET IN TOUCH
our values
INTEGRITY
Building trust with every customer is an essential part of every relationship we create. We want you to have ultimate peace of mind in letting us take the wheel.
SIMPLICITY
We always advocate for reducing complexity. Everything we suggest has a purpose, and we’ll explain it to you clearly, so that you’re always clued in.
EXPERIENCE
From how you feel when we walk out a room, to your comfort and ease with the tools and technology we implement, your positive experience is always top of mind.
SCALE
Whether we’re scaling back on operating costs or risk to meet your goals, or scaling up on resources to implement an ambitious project – we meet you where you are.
hear from our clients
“We now have a rock-solid IT platform that will scale with our growing business. Our team is now supported with their day-to-day operations by our in-house IT support and managed SOC teams, and our emails issues have been put behind us”
GRAYERS GRAPHICS
“A brand-new site for Twin Wheel has hugely expanded their business and with a scalable IT Infrastructure and implementing digital systems it has revolutionised their services and their ability to serve their customer base.”
TWIN WHEEL LOGISTICS
“Sana’s IT systems are now more easily accessible, secure, and scalable because of deploying Microsoft 365. Emails and data are now accessible across multiple devices, on the move, and collaboration in real-time has enabled the teams to boost productivity meaning they can better serve their customers.”
SANA ELECTRICAL
TALK TO THE
TEAM TODAY
We’re here to help, simply speak to the Join IT team for all your requirements or challenges.