Blazing-Fast IT Support in Hertford: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Businesses, Will Yours Be Next?
IT Support Hertford
In historic Hertford, modern businesses are in desperate need of more efficient and scalable IT solutions to help them stay competitive in the digital space. Join IT is dedicated to—and laser-focused on—providing top-tier managed IT support services that are tailored to the exact needs of Hertford businesses.
Our primary mission is to redefine how you view IT and how we can help your IT experience be as seamless as possible so your business can focus on growth.
IT has to adapt to your needs. For instance, some businesses need round-the-clock monitoring and security. Others need a team to call when issues pop up. We offer different levels of support based on how you work.
Fully Managed IT:
We handle everything. Monitoring, security updates, troubleshooting and ongoing improvements—all built around your business.
Co-Managed IT Support:
Already have an internal IT team? We support them with extra hands, deeper expertise and proactive management.
Ad-Hoc IT Support:
IT help when you need it. Pay-as-you-go support for one-off issues, system updates and troubleshooting.
Got a question?
Have a question or need support? Fill out the form below, and our team will get back to you promptly!
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
We don’t do guesswork. We build security that makes sense for your business, keeps data safe and gives you full control over your systems.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
Office365 Services
Boost efficiency and collaboration with Microsoft 365. This secure, scalable solution keeps teams connected—whether in the office or remote. Access cloud-based tools like Teams, SharePoint, and OneDrive for seamless communication and real-time collaboration. Work from any device, anywhere, with advanced security and automatic update
Security & Vulnerability Scanning
Join-IT provides comprehensive security and vulnerability scanning to detect, assess, and resolve threats before they impact your business. Our proactive approach ensures robust protection through continuous monitoring, risk analysis, and patch management. Stay secure with cutting-edge solutions that safeguard your systems, data, and networks against evolving cyber threats.
“Streamline Your Business with Expert IT Support!”.
→ Let us handle your IT needs while you focus on growing your business.
Custom-Tailored IT Solutions for Businesses in Hertford
Understanding that each business has its distinct challenges is a big part of what we do. Since we work with organisations of all sizes, we understand that small businesses have very different IT needs than established organisations that already have an IT framework. To make sure we fit your plan exactly to your needs and budget, we’ll collaborate closely with your decision-making team.
Proactive Maintenance and Continuous Monitoring
We are proactive when it comes to the monitoring of your IT systems and detecting and addressing issues once they are found. When potential issues are found or breaches are attempted, a team is deployed to analyse the incident and investigate root causes. The strategy is designed to prevent escalation while reducing downtime, booting efficiency, and making sure your operations run as smoothly as possible.
Your Organisation’s Data is its Livelihood; Protect It
Disasters seem to be happening more frequently these days, whether it’s due to climate change or just the luck of the draw, no region is immune. While you certainly can’t predict disasters, what you can do is prepare for their eventuality. If the worst happens and your organisation’s physical location is damaged or even destroyed, where would that leave you?
Partner with us for a state-of-the-art data backup and restoration plan so that if the unexpected happens, your business will be ready to bounce back once the latest backups are restored. Even with no central location, we can ensure your workforce can access critical, confidential company data safely stored in the cloud.
Many outsourced IT support companies take a one-size-fits-all approach, but we know that real progress comes from solutions tailored to your business.
At Join IT, we keep things straightforward: no hidden fees, no unnecessary add-ons—just reliable, customised support. Our priority is the strength of your IT infrastructure, ensuring your business runs smoothly and efficiently.
Why Businesses in Borehamwood Work with Join-IT
Bring Your Business IT to the Next Level
Your Hertford business deserves to have an IT framework that supports secure growth. Join IT is ready to be your partner for comprehensive IT services. Just reach out online or call us on 0203 468 8180 to tell us about your organisation’s needs.
95
Support Tickets answered within 15 minutes
200+
Clients Supported
1500
Users Supported
Customer Reviews
“Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.”
Kadeem KandekoreHatTech Business Centre
“Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received.
Alan KittleFounder, Kittle Group
Can't recommend the service more.”
“We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customized solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.”
Luke LowrieGenetech Pharmaceuticals
Our Partners
