IT Support Cloud Security Networks Redefined
Bespoke, cost-effective joined-up fully managed IT, office, Voice & Print
Support solutions.
Our servicesGet in touch
We are IT support, security and service specialists and our holistic approach to providing a comprehensive set of Managed IT Services that are intrinsically linked and designed nurture growth through technology and mitigate against IT challenges faced by all businesses.
It is our aim to undo the negative connotations associated with IT and through our values we apply our ‘Redefine’ logic.
REDEFINE…
How you think about IT services & support:
From feeling taken advantage of and in the dark, to feeling strengthened and empowered.
How you do business:
Outsourcing IT tasks into expert hands, so you can focus on your product and its core value.
How you understand success:
We run your small business with big business thinking, drawing on our years of experience in Corporate IT.
our key services
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
WHY Join IT ARE DIFFERENT?
What enters your mind when you hear the words “IT Support” and “Managed Services”?
If it’s visions of sitting on hold, being guaranteed a call back within 1-2 business days, feeling overcharged and frustrated, or like you don’t fully understand what you’re getting for your money… it’s time to make a change.
At Join IT, we’re redefining all of those negative associations towards IT support for today’s businesses. Our staff are dedicated, communicative, transparent, and wholly focused on understanding how you operate. We are the IT support team at the end of the hall, but outsourced, ready to scale up and down as you need us. We walk into a room, and walk out having saved you stress and money and offered you value n return.
Whether it’s improving communications, streamlining how your operations run, or drilling down into the way your data is secured, we continually evaluate your business behind the scenes with a view to optimization.
That means three things: One, that you can rest assured everything is working the way that it should, two, that we’ve implemented a scalable methodology for improvement, and three, that you’re covered in terms of security, retaining full visibility and control as a business.
ABOUT Join ITGET IN TOUCH
hear from our clients
“We now have a rock-solid IT platform that will scale with our growing business. Our team is now supported with their day-to-day operations by our in-house IT support and managed SOC teams, and our emails issues have been put behind us”
GRAYERS GRAPHICS
“A brand-new site for Twin Wheel has hugely expanded their business and with a scalable IT Infrastructure and implementing digital systems it has revolutionised their services and their ability to serve their customer base.”
TWIN WHEEL LOGISTICS
“Sana’s IT systems are now more easily accessible, secure, and scalable because of deploying Microsoft 365. Emails and data are now accessible across multiple devices, on the move, and collaboration in real-time has enabled the teams to boost productivity meaning they can better serve their customers.”
SANA ELECTRICAL
TALK TO THE
TEAM TODAY
We’re here to help, simply speak to the Join IT team for all your requirements or challenges.
our values
INTEGRITY
Building trust with every customer is an essential part of every relationship we create. We want you to have ultimate peace of mind in letting us take the wheel.
SIMPLICITY
We always advocate for reducing complexity. Everything we suggest has a purpose, and we’ll explain it to you clearly, so that you’re always clued in.
EXPERIENCE
From how you feel when we walk out a room, to your comfort and ease with the tools and technology we implement, your positive experience is always top of mind.
SCALE
Whether we’re scaling back on operating costs or risk to meet your goals, or scaling up on resources to implement an ambitious project – we meet you where you are.
CUSTOMER CASE STUDIES
Get an understanding and insight into how we helped other small businesses with their IT operational needs.
ARRANGE YOUR FREE CONSULTATION
Start your journey right here. Book your free consultation call or meeting with a member of the Join IT team.