Blazing-Fast IT Support for Law Firms: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Businesses, Will Yours Be Next?
Expert IT Support for Charities
Is your charity struggling with IT headaches—poor connectivity, outdated systems, unreliable tech support—that steal precious hours from your mission? Join IT acts as your full-time, expert IT department—outsourced. We offer affordable, bespoke IT support to UK charities, delivering professional coverage without the overhead of in-house staff.
Everything taken care of, from system monitoring to security updates. You focus on business growth. We handle the IT.
Remote IT Support:
Expert IT assistance, no matter where you are. From system monitoring to security updates, we keep your business running smoothly—fully remote, fully reliable.
Co-Managed IT Support:
Already have an IT team? We seamlessly work alongside them, filling in the gaps and adding expert support wherever it’s needed.
Ad-Hoc IT Support:
Support when you need it, no long-term contracts. Whether it’s troubleshooting or a major project, we step in when you need an extra hand.
Got a question?
Have a question or need support? Fill out the form below, and our team will get back to you promptly!
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
We don’t do guesswork. We build security that makes sense for your business, keeps data safe and gives you full control over your systems.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
Office365 Services
Boost efficiency and collaboration with Microsoft 365. This secure, scalable solution keeps teams connected—whether in the office or remote. Access cloud-based tools like Teams, SharePoint, and OneDrive for seamless communication and real-time collaboration. Work from any device, anywhere, with advanced security and automatic update
Security & Vulnerability Scanning
Join-IT provides comprehensive security and vulnerability scanning to detect, assess, and resolve threats before they impact your business. Our proactive approach ensures robust protection through continuous monitoring, risk analysis, and patch management. Stay secure with cutting-edge solutions that safeguard your systems, data, and networks against evolving cyber threats.
“Streamline Your Business with Expert IT Support!”.
→ Let us handle your IT needs while you focus on growing your business.
What to Expect From Us
Why UK Charities Choose Join IT
- Professional service at charity-friendly prices: Based in Hertfordshire with national coverage (London, home counties & beyond), we tailor our solutions to fit your scale and budget.
- Comprehensive, joined-up IT support: From cloud-based systems to office cabling and print infrastructure, we ensure every aspect of your tech is covered—securely, efficiently, seamlessly .
- Rapid, flexible ongoing support: Choose pay-as-you-go IT assistance or 30-day rolling support packages—including remote monitoring and prompt response—ideal for growing charities with evolving needs.
Our Core Services
- Managed IT Support: Continuous device, server and network assistance ensures your staff—including volunteers, trustees and part-time team—stay connected and effective.
- Cloud Telephony & VoIP: Portable, flexible phone systems on 30-day contracts that grow with your charity—no tying in to outdated hardware.
- Managed Print & Office IT: Supply, servicing and leasing of printers, MFDs and photocopiers with brands like HP, Samsung and Sharp—ideal for charities needing reliable document services.
- Network Cabling & CCTV: From patching to CCTV installation, we keep your premises secure and connected—tailored to your site’s physical requirements.
Hassle-free Transition
Our specialists conduct site surveys and audits to tailor a transition plan. Whether upgrading legacy systems or switching IT providers, we ensure continuity and minimise disruption.
Concerns About IT Cost and Quality? Gone.
We offer discount pricing tailored for charities—not at the cost of quality. Frontline support for less means you can allocate resources where they matter most.
Expertise Built for Charities
We put your charity front and centre—our experience with voluntary organisations means we speak your language and understand your pressures.
Ready to Take the Pressure Off Your Charity’s Tech?
- Request a free IT audit — discover where small improvements can make a big impact.
- Choose flexible support — bespoke plans or pay-as-you-go.
- Enjoy full coverage — print, voice, network, cloud and CCTV.
Our Pay as You Go options are ideal for charities that just want a bit of support when they need it.
Why Charities Work with Join-IT
Get Started – It’s Easy
At Join IT, we understand the unique demands facing charitable organisations, and we’re committed to providing reliable, responsive IT support that fits your goals and budget. Whether you need day-to-day helpdesk assistance, a full infrastructure upgrade, or simply a trusted partner to turn to when things go wrong, we’re here to help. Get in touch today to arrange a free consultation. Call us on 0203 468 8180 to get started.
95
Support Tickets answered within 15 minutes
200+
Clients Supported
1500
Users Supported
Customer Reviews
“Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.”
Kadeem KandekoreHatTech Business Centre
“Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received.
Alan KittleFounder, Kittle Group
Can't recommend the service more.”
“We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customized solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.”
Luke LowrieGenetech Pharmaceuticals
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