Blazing-Fast IT Support for Small Businesses: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Businesses, Will Yours Be Next?
Expert IT Support for Small Businesses
Technology should help your small business grow—not hold it back. At Join IT, we deliver expert, responsive IT support services tailored specifically to small businesses across the UK. Whether you're a team of five or fifty, we help you stay connected, secure, and productive without the need for in-house IT staff.
From everyday helpdesk support to cloud migration and cyber protection, we provide everything your business needs to run smoothly and confidently in a digital world.
Everything taken care of, from system monitoring to security updates. You focus on business growth. We handle the IT.
Remote IT Support:
Expert IT assistance, no matter where you are. From system monitoring to security updates, we keep your business running smoothly—fully remote, fully reliable.
Co-Managed IT Support:
Already have an IT team? We seamlessly work alongside them, filling in the gaps and adding expert support wherever it’s needed.
Ad-Hoc IT Support:
Support when you need it, no long-term contracts. Whether it’s troubleshooting or a major project, we step in when you need an extra hand.
Got a question?
Have a question or need support? Fill out the form below, and our team will get back to you promptly!
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
We don’t do guesswork. We build security that makes sense for your business, keeps data safe and gives you full control over your systems.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
Office365 Services
Boost efficiency and collaboration with Microsoft 365. This secure, scalable solution keeps teams connected—whether in the office or remote. Access cloud-based tools like Teams, SharePoint, and OneDrive for seamless communication and real-time collaboration. Work from any device, anywhere, with advanced security and automatic update
Security & Vulnerability Scanning
Join-IT provides comprehensive security and vulnerability scanning to detect, assess, and resolve threats before they impact your business. Our proactive approach ensures robust protection through continuous monitoring, risk analysis, and patch management. Stay secure with cutting-edge solutions that safeguard your systems, data, and networks against evolving cyber threats.
“Streamline Your Business with Expert IT Support!”.
→ Let us handle your IT needs while you focus on growing your business.
What to Expect From Us
Practical IT Solutions That Grow with Your Business
We understand the challenges small businesses face: tight budgets, limited time, and the need to stay competitive. That’s why our services are flexible, scalable, and jargon-free—so you can focus on growing your business while we take care of the tech.
Our support includes:
- Day-to-day helpdesk support (remote & on-site)
- Email setup and cloud productivity tools
- Wi-Fi, cabling, and network infrastructure
- Cyber security and backup solutions
- Hardware supply, setup, and maintenance
- Flexible contracts with no long-term tie-ins
Why Small Businesses Choose Join IT
- Personal, responsive service
- No in-house team needed
- Pay-as-you-go or rolling contracts
- Scalable as you grow
- Data security and peace of mind
Managed IT Services for Your Business
- Remote & On-Site IT Support: Call us when you need us or set up regular support—either way, you’ll have a trusted partner ready to resolve issues quickly and efficiently.
- Cloud Email, Storage & Productivity: Get the most from Microsoft 365 or Google Workspace with expert setup and support. Work from anywhere with seamless collaboration.
- Cyber Security & Backup: We’ll protect your data with layered security, encrypted backups, and practical guidance on keeping your systems safe.
- IT Strategy & Planning: Need help planning your next IT upgrade or office move? We provide consultation and implementation support to help you make informed decisions.
Why Charities Work with Join-IT
Let’s Support Your Small Business Together
Join IT supports entrepreneurs, consultants, retailers, agencies, and growing businesses of all kinds. Whether you work in a shared office, remotely, or from a shopfront, we offer practical IT support that keeps your systems running and your clients happy.
Join IT is your trusted IT partner—ready to provide the support your business needs to run smoothly and securely. Get in touch for a free consultation today. Call 0203 468 8180 or contact us to learn how we can support your small business with tailored IT solutions.
95
Support Tickets answered within 15 minutes
200+
Clients Supported
1500
Users Supported
Customer Reviews
“Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.”
Kadeem KandekoreHatTech Business Centre
“Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received.
Alan KittleFounder, Kittle Group
Can't recommend the service more.”
“We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customized solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.”
Luke LowrieGenetech Pharmaceuticals
Our Partners
