Blazing-Fast IT Support for Manufacturing: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Businesses, Will Yours Be Next?
IT Support for Manufacturing
Manufacturing businesses rely on technology at every stage, from supply chain management to quality control. At Join IT, we provide joined-up IT support to keep your operations secure, efficient and resilient.
We know downtime is costly. That’s why our team delivers proactive support, clear communication and scalable solutions, giving you the confidence to focus on production while we take care of the IT.
Everything taken care of, from system monitoring to security updates. You focus on business growth. We handle the IT.
Remote IT Support:
Expert IT assistance, no matter where you are. From system monitoring to security updates, we keep your business running smoothly—fully remote, fully reliable.
Co-Managed IT Support:
Already have an IT team? We seamlessly work alongside them, filling in the gaps and adding expert support wherever it’s needed.
Ad-Hoc IT Support:
Support when you need it, no long-term contracts. Whether it’s troubleshooting or a major project, we step in when you need an extra hand.
Got a question?
Have a question or need support? Fill out the form below, and our team will get back to you promptly!
MANAGED IT SUPPORT
At Join IT our Managed IT Support products provide tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security all our tiers are designed and operated using our four key pillar strategy.
MANAGED CYBER-SECURITY
We believe that breaking down barriers is critical to securing the future for SMEs. These barriers are the endless lists of advice and guidance on how best to secure your business against cyber-attacks, and in a world where these risks are every-changing, and threats take on shape-shifting forms it takes maximum commitment to stay one step ahead.
BACK-UP & DISASTER RECOVERY
Backing up your systems and data can protect your business from disruption but not on its own, and a well designed and practiced Disaster Recovery plan is useless without data backups. At Join IT we prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
We don’t do guesswork. We build security that makes sense for your business, keeps data safe and gives you full control over your systems.
CLOUD & COLLABORATION
At Join IT we have many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate; we will manage the entire process. We are vendor agnostic and have access to all the market-leading Cloud services and vendors.
Office365 Services
Boost efficiency and collaboration with Microsoft 365. This secure, scalable solution keeps teams connected—whether in the office or remote. Access cloud-based tools like Teams, SharePoint, and OneDrive for seamless communication and real-time collaboration. Work from any device, anywhere, with advanced security and automatic update
Security & Vulnerability Scanning
Join-IT provides comprehensive security and vulnerability scanning to detect, assess, and resolve threats before they impact your business. Our proactive approach ensures robust protection through continuous monitoring, risk analysis, and patch management. Stay secure with cutting-edge solutions that safeguard your systems, data, and networks against evolving cyber threats.
“Streamline Your Business with Expert IT Support!”.
→ Let us handle your IT needs while you focus on growing your business.
Reliable IT Support Built for Manufacturers
Manufacturers depend on reliable systems to keep production on track. Even a small IT fault can slow output, disrupt schedules and push up costs. Our support is built to prevent these problems, keeping your business focused on meeting demand.
Our support covers every stage of your IT environment:
- 24/7 system monitoring
- Proactive maintenance and patching
- Cyber security and threat detection
- Backup and disaster recovery planning
- Cloud migration and collaboration tools
By combining these services, we reduce risk, improve uptime and keep your staff focused on production rather than IT headaches.
We operate as your outsourced IT department, giving you access to corporate-level expertise without the overhead of an internal team. Our priority is simple: making sure your technology supports your business goals.
Why Manufacturing Businesses Choose Join IT
Manufacturers often juggle legacy systems alongside modern software, creating vulnerabilities and inefficiencies. At Join IT, we understand these pressures and help bridge the gap with practical, cost-effective solutions.
Our team works with you to strengthen every part of your IT infrastructure, ensuring your networks, devices and data are protected. This means fewer interruptions, faster problem resolution and full visibility of your systems at all times.
We also recognise that manufacturing rarely stops. Whether you run single-shift operations or round-the-clock production, our fast response times give you peace of mind. With 95% of support tickets answered within 15 minutes, we make sure your team is not left waiting when they need us most.
By focusing on clear communication and measurable results, we provide IT support that is transparent, predictable and fully aligned with your business objectives.
Key IT Services for Manufacturers
Every manufacturer faces different challenges, which is why our IT services are designed to scale and adapt to your needs. We bring together a complete set of solutions to keep your business connected and productive:
- Managed IT Support: Continuous monitoring, proactive maintenance and responsive helpdesk support to minimise downtime.
- Cyber Security Protection: Layered security including vulnerability scanning, firewalls and endpoint protection to safeguard your data.
- Cloud & Collaboration Tools: Secure access to Microsoft 365 and cloud platforms, enabling real-time communication and workflow efficiency.
- Backup & Disaster Recovery: Tested strategies to ensure your systems and data are quickly restored in the event of disruption.
- Network & Cabling Services: Reliable infrastructure setup, keeping your factory floor and offices connected.
These services work together to create a strong IT foundation. Our goal is to give manufacturers the stability and security they need to meet demand without being slowed down by preventable IT issues.
Why the Hospitality Sector Works with Join-IT
Speak to Our Team Today
At Join IT, we understand the high stakes of manufacturing. Lost hours mean lost revenue, and technology should never be the barrier to your growth. Our experienced team is here to provide reliable, proactive IT support that gives your business the tools and resilience it needs.
Contact us today to arrange a free consultation and discover how we can keep your production running at full speed.
95
Support Tickets answered within 15 minutes
200+
Clients Supported
1500
Users Supported
Customer Reviews
“Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.”
Kadeem KandekoreHatTech Business Centre
“Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received.
Alan KittleFounder, Kittle Group
Can't recommend the service more.”
“We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customized solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.”
Luke LowrieGenetech Pharmaceuticals
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